Here is a list of the most frequently asked questions.

The LASER printer asks you to replace the consumable even though you have just installed a new one. +
The message "used or counterfeit cartridge" appears when the cartridge is installed in the printer. +
Your wide-format printer reports a detection problem when you have just installed a new cartridge. +
A "cartridge damaged or failed" or "from old generation" message appears when the cartridge is installed in your HP printer. +
Your printing is not satisfactory (lines, marks, …) with your Large Format printer. What should you do? +
Will I damage my inkjet printer if I use a cartridge other than the manufacturer's? +
My Laser cartridge is empty, what should I do with it? +
The inkjet printer reports a detection problem when you have just installed a new cartridge. +
Your inkjet printing is not satisfactory (lines, marks, …) with your inkjet printer. What should I do? +
Your inkjet cartridge is losing ink. +
Will I damage my Large Format printer if I use a non-manufacturer's cartridge? +
Will I damage my laser printer if I use a cartridge other than the manufacturer's? +

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