Our advise

The HP printer rejects the new cartridge with a message "...cartridge blocked by firmware because it contains a non-HP chip".

Your printer has been updated voluntarily or automatically. This update blocks the use of non-HP cartridges. We need a few weeks to reprogram our chips so that they are compatible again. You can contact your dealer to find out when the new versions are available.

More questions?

Can’t find an answer to your question?
Please contact us !

( limited to 8mo, .png, ,jpeg, .pdf )

File name:

File size:

Thank you for your message, we will get back to you soon!
An error occurred while sending the form by email

With Armor Print Solutions, quality without compromise

Known how

Quality at the heart of industrial processes

European leader

French roots, international scope


A wide range and solutions for all your needs