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A "Consumable memory error" message is displayed when I install a new cartridge in my HP Laser printer. Is this normal?

This message indicates a communication problem between the printer and the cartridge chip. Check that the cartridge is compatible with your printer model. Turn the printer off and on again before reinstalling the cartridge. If the problem persists, replace the cartridge.

More questions?

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  • The LASER printer asks you to replace the consumable even though you have just installed a new one. +
  • The Brother laser cartridge does not have the same shape as the original cartridge and does not fit into the printer? +
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